Customer service

Customer service 

Our customer service is deeply integrated into the service chain and focused on taking complete care of your logistics. Our team of experienced professionals plans next-day distribution, understands your customers, and considers their specific needs. We respond to operational inquiries via email within an hour and are always easily reachable by phone. Outside office hours, your contact person is available for emergencies. Proactive thinking and advising are in our DNA – we’re here for you!

Our delivery schedule

In order to optimally schedule deliveries, we have divided the Netherlands into two zones with their own delivery days. The map shows which days we will be in your area to deliver your package.

Our customer service – success through collaboration

  • We understand your customer and respond to their needs
  • We work flexibly and solve problems efficiently
  • Complete care for your customer service
  • Robust planning supported by reliable digital systems
  • Clear, proactive communication

Wondering how we can make you logistically smarter?

Long, fragile, hanging or different in size? Where standard carriers drop out, we are built for what you transport. Without damage, on time and without fuss.

Organizations in home decoration, construction and trade shows, among others, choose NE DistriService to prevent failure costs and to scale up effortlessly. Would you like to know what partnering with NE DistriService can offer your organization?

Request a free introductory consultation